Career Opportunities at VVAC

Receptionist/Tech Assistant 

Due to the continued growth of this thriving clinic, we are hiring to expand our wonderful team.This is a hybrid position so the candidate needs to be interested in doing both reception and vet/tech assistant roles within the clinic. Please send your resumes and cover letters to: info@village-vet.ca.

Veterinary Receptionist

At Village Vet Animal Clinic, our mission is to build a community and space for pets, owners, and team members to thrive. Our practice is centered around three pillars: Medical Excellence, Client Trust, and Team Thriving. Our leadership philosophy is based on kindness, mentorship, and collaboration, and we value the well-being of our employees.

Why Work for Us?
Our goal is to provide a flexible schedule for a healthy work-life balance and a team culture fostering support, trust, personal growth, and communication. We offer a competitive salary, benefits, vacation, support for continuing education, an employee discount program, and a uniform allowance. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About The Role
We are currently hiring a Full-time / Part-time Veterinary Receptionist. The Receptionist is responsible for providing exceptional service to our patients and clients, possessing strong communication skills and an intermediate proficiency in Microsoft Office. We strive to provide team members with a dynamic and challenging work environment and promote personal and professional growth through continuing education, development opportunities, and the ability to work autonomously.

Preferred Qualifications

• Experience in office administration or customer service is preferred
• Ability to create a warm and welcoming environment and interact collaboratively and professionally with clients and team members
• Respectful of the human-animal bond and comfortable working with cats and dogs
• Is enthusiastic and responsive to coaching and mentorship
• As we are a technology-based clinic, candidates must be comfortable with computers and online software

Responsibilities include, but are not limited to:

• Providing exceptional client service, greeting and building lasting relationships with existing and prospective clients
• Greets handles, and treats animals with kindness, compassion, patience, and skill, using fear-free techniques; nurtures an environment that makes them feel safe and secure
• Provides an organized and calm procedural and patient flow throughout the medical treatment areas
• Answering phone and email inquiries, scheduling and confirming appointments, and placing outbound follow-up calls
• Presenting and explaining fees; processing payments
• Answering questions regarding products and services; educating clients on non-medical pet care
• Routinely contributes to the cleanliness and organization of the clinic to ensure all guests leave with a lasting positive impression

*Technician Assistants and Receptionists will be cross-trained and will be expected to provide direct assistance to Veterinarians and Technicians and general assistance throughout the hospital with appointments, treatments, procedures, and surgeries

We are creating a team of like-minded, amazing individuals. If you share our vision to bring medical excellence, kindness, community, and collaboration to veterinary medicine, we would love to hear from you! Please send your resume and cover letter to vvac@village-vet.ca. Start dates for new hires are currently TBD. Our clinic will operate primarily during business hours; however, we will be open Saturdays and 1 or 2 evenings per week.

Registered Veterinary Technician (Full-Time)

At Village Vet Animal Clinic, our mission is to build a community and space for pets, owners and team members to thrive in. Our practice is centered around three pillars: Medical Excellence, Client Trust and Team Thriving. Our leadership philosophy is based on kindness, mentorship and collaboration and we value the well-being of our employees.

Why Work for Us?
Our goal is to provide a flexible schedule that allows for a healthy work-life balance and a team culture that fosters support, trust, personal growth and communication. We offer a competitive salary, benefits, vacation and support for continuing education, as well as an employee discount program and uniform allowance. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About The Role
We are currently hiring Full-time Registered Veterinary Technicians. The RVT is responsible for providing exceptional care to our patients and clients, possessing strong communication and collaboration skills within a team environment.

Required Qualifications

• Veterinary Technician Diploma from an accredited animal health technology program.
• Good standing with their provincial regulatory association.

We require our RVT to understand and perform the basic responsibilities of a veterinary technician including (but not limited to):

• Taking vitals and physical exams
• Gathering medical history
• Administration and preparation of medications
• Placing IV catheters
• In-patient and out-patient medical care
• Phlebotomy, sample collection and running diagnostic tests
• Pre, intra and post- op surgical care and analgesia
• Drug calculations
• Assist with inventory management
• Provide instructions for routine care and preventative measures
• Communicate in a compassionate and professional manner with clients and team members
• Administrative functions including answering phones & emails, scheduling appointments, presenting and explaining fees, and processing payments. Ability to learn and effectively utilize practice management software

Our goal is to provide team members with a dynamic and challenging work environment and promote personal and professional growth through continuing education, development opportunities and the ability to work autonomously.

We are creating a team of like-minded, amazing individuals. If you share our vision to bring medical excellence, kindness, community and collaboration to veterinary medicine, we would love to hear from you! Please send your resume to: vvac@village-vet.ca.

Technician Assistant

At Village Vet Animal Clinic, our mission is to build a community and space for pets, owners, and team members to thrive. Our practice is centered around three pillars: Medical Excellence, Client Trust, and Team Thriving. Our leadership philosophy is based on kindness, mentorship, and collaboration, and we value the well-being of our employees.

Why Work for Us?
Our goal is to provide a flexible schedule for a healthy work-life balance and a team culture fostering support, trust, personal growth, and communication. We offer a competitive salary, benefits, vacation, support for continuing education, an employee discount program, and a uniform allowance. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to provide team members with a dynamic and challenging work environment and promote personal and professional growth through continuing education, development opportunities, and the ability to work autonomously.

About The Role
We are currently hiring Full-time / Part-time Technician Assistants. In addition to delivering exceptional care to our patients and clients, the TA will provide direct assistance to Veterinarians and Technicians and general assistance throughout the hospital with appointments, treatments, procedures, and surgeries. This role requires strong communication skills and commitment to a team-oriented culture.

Preferred Qualifications

• Experience with, or an openness to learning safe fear-free animal restraint and handling
• Ability to create a warm and welcoming environment and interact collaboratively and professionally with clients and team members
• Respectful of the human-animal bond and comfortable working with cats and dogs
• Is enthusiastic and responsive to coaching and mentorship
• As we are a technology-based clinic, candidates must be comfortable with computers and online software

We require our TA to understand and perform the basic responsibilities of a Technician Assistant, including (but not limited to):

• Safe and fear-free animal restraint for RVT and DVM appointments or procedures
• Answering phones and handling financial transactions
• Assisting with clinic inventory and stock
• Client communication and support
• Maintain clinic facilities (laundry, cleaning, organizing) and laboratory equipment
• Prepare and dispense medications as appropriate
• Assist with various grooming tasks such as nail trimming and medical de-matting
• Assisting with hospitalized patient care and nutrition
• Assisting RVT with preparing a patient for surgery and post-op care
• Preparing what is required for future appointments and surgeries
• Contribute to the maintenance of medical records and communication
• Technician Assistants and Receptionists will be cross-trained and will be expected to provide shift coverage as needed

We are creating a team of like-minded, amazing individuals. If you share our vision to bring medical excellence, kindness, community, and collaboration to veterinary medicine, we would love to hear from you! Please send your resume and cover letter to vvac@village-vet.ca. Start dates for new hires are currently TBD.